Customer information is a vital part of SER/RTC's information technology.The status
report has been introduced as a value added service for the  corporate customers;
it highlights the status  as  delivered or in transit or in stock at destination.It helps
the shippers to interact with  their  customers and speed up the delivery process
thereby improving the cash flow.

The advantages to the customers are as follows.

Advantages:

• Tracks the movements and highlights the status as delivered, lying in stock or in-transit.
• Enables follow-up action for goods held at check posts for want of any statutory documents.
• Enables the shippers to interact with their customers and speed up the delivery process thereby improves the cash flow.

Status Report (Sample) Booking Branch : Madurai - P907 Consigner : XYZ Ltd - 3009

 

Booking

Delivery

Stock

In Transit

SL NO

CN NO.

Bkg Date

Wt.   Kgs

Frieght Rs

Destination

Arrival

Delivery

Consignee

Arrival

Lying At

From

To

Date

1

345078

02/04/99

40

139

PatnaCity

15/04/99

21/04/99

CMAgencies

2

345210

16/04/99

40

112

Surendrangar

29/04/99

Surendrangar

3

345216

16/04/99

110

130

Panaji

Nelamangala

Margoa

20/04/99

4

345246

17/04/99

40

110

Mandedeep

A 28/04/99

Bhopal

5

345226

17/04/99

40

34

Madras

19/04/99

26/04/99

AutoNeeds

6

345318

21/04/99

40

125

Bhopal

30/04/99

Bhopal

7

345353

23/04/99

85

76

Vijayawada

27/04/99

28/04/99

JayAgencies

8

345425

26/04/99

40

152

Lucknow

Wardhmna

Kanpur

06/05/99

9

2102137

28/04/99

40

138

Patna

A 16/05/99

Patna

10

345479

28/04/99

40

137

Jhansi

DewasNaka

Gwalior

12/05/99

 

A - indicates expected date of arrival based on actual despatches.

This report will be provided to customers booking more than 20 consignment per month on request.